Return Policy

Effective Date:

At Artisanprcraft, we are committed to providing high-quality computer assembly consultation services. This Return Policy outlines our service satisfaction guarantee, cancellation policy, refund procedures, and the terms under which consultation services are provided.

Return Period

For consultation services, the following timeframes apply:

• Service adjustments and follow-up consultations: Available within 30 days of the initial consultation
• Refund requests: Must be submitted within 14 days of service completion, if applicable
• Order cancellation: Available before the consultation service begins

Please note that as we provide consultation services rather than physical products, traditional return periods may not apply. We focus on ensuring your satisfaction through service adjustments and additional support.

Service Nature

Artisanprcraft provides consultation services for computer assembly, including advice on component selection, compatibility verification, assembly guidance, and performance optimization. As we provide consultation services rather than physical products, traditional return policies do not apply.

Satisfaction Guarantee

We stand behind the quality of our consultation services. If you are not satisfied with the service provided, we offer the following:

• Free follow-up consultations to address any concerns or questions
• Additional guidance if initial recommendations need adjustment
• Clarification of any technical information provided during consultation
• Support for troubleshooting issues related to our recommendations

Return Conditions

For consultation services, the following conditions apply:

• Service must not have been fully completed or utilized
• Refund requests must be made within the specified timeframe
• Documentation of the consultation service may be required
• Refunds are evaluated on a case-by-case basis
• Services that have been fully delivered and utilized may not be eligible for refund

Return Shipping Costs

As we provide consultation services rather than physical products, there are no shipping costs associated with returns. However:

• If you have received any physical materials as part of a consultation package, return shipping costs are the responsibility of the customer unless the return is due to our error
• Digital consultation materials do not require physical return
• Any shipping costs for physical materials will be clearly communicated before service delivery

Return Process

To request a service adjustment, cancellation, or refund:

1. Contact us using the contact information provided in this policy
2. Provide your consultation reference number or order details
3. Explain the reason for your request
4. Submit any relevant documentation if requested
5. Wait for our response and resolution

We will respond to your request within 5-7 business days and work with you to find an appropriate resolution.

Service Adjustments

If you need adjustments to recommendations provided during consultation:

• Contact us within 30 days of your initial consultation
• Explain the specific concerns or requirements that need addressing
• We will provide updated recommendations at no additional charge
• Additional consultations may be scheduled if needed

Non-Refundable Services

The following services or circumstances may not be eligible for refund:

• Consultation services that have been fully completed and delivered
• Services where the customer has already implemented recommendations
• Custom consultation packages that have been specifically tailored and delivered
• Services requested more than 14 days after completion
• Services where the customer has violated our terms of service

In such cases, we may offer service adjustments or additional support instead of refunds.

General Legal Requirements

This Return Policy is designed to comply with applicable consumer protection laws in Canada, including:

• Consumer protection regulations in Manitoba
• Federal consumer protection standards
• Distance selling regulations where applicable

Your rights as a consumer are protected under applicable law, and this policy does not limit your statutory rights. If you believe your consumer rights have been violated, you may contact the appropriate consumer protection agency.

Order Cancellation Policy

You may cancel your consultation order under the following conditions:

• Before Service Begins: Full cancellation is available with a full refund if payment was made
• After Service Begins: Partial refund may be available based on the portion of service not yet delivered
• Cancellation Method: Contact us directly via email or phone to request cancellation
• Confirmation: We will confirm your cancellation in writing within 2 business days

To cancel an order, please contact us immediately with your order reference number and cancellation request.

Refund Procedure

If you are eligible for a refund, the following procedure applies:

1. Submit a refund request with your order details and reason for refund
2. We will review your request within 5-7 business days
3. If approved, we will process the refund to your original payment method
4. Refunds typically appear in your account within 7-14 business days, depending on your payment provider

Refund processing times may vary based on:

• Your payment method (credit card, bank transfer, etc.)
• Your financial institution's processing times
• The complexity of your refund request

If you have not received your refund within the expected timeframe, please contact us for assistance.

Consultation Fees

Initial consultations are provided free of charge. For extended or specialized consultation services:

• Fees will be clearly communicated before services are rendered
• Payment is required before detailed consultation begins
• Refund requests will be evaluated on a case-by-case basis

Limitations

Please note the following limitations to our service guarantee:

• We are not responsible for compatibility issues arising from changes in product specifications after consultation
• Recommendations are based on information available at the time of consultation
• We cannot guarantee availability of recommended components
• We are not liable for errors in third-party product information

Third-Party Products

Artisanprcraft does not sell hardware components. For returns or exchanges of physical products:

• Contact the retailer or manufacturer where you purchased the product
• Follow their specific return and warranty policies
• We can provide guidance on warranty claims if needed

Dispute Resolution

If you have concerns about our services that cannot be resolved through our satisfaction guarantee:

• Contact us directly to discuss your concerns
• We will work with you to find a fair resolution
• Documentation of consultation services may be requested

Contact Information

For any questions about this Return Policy, to request service adjustments, cancellations, or refunds, please contact us:

Artisanprcraft
1565 Regent Ave W #7
Winnipeg, MB R2C 3B3, Canada
Email: officeY3mxs9K1m
Phone: +1 (204) 415-8898

When contacting us about returns, cancellations, or refunds, please include:

• Your name and contact information
• Order or consultation reference number
• Date of service
• Reason for your request
• Any relevant documentation

Policy Updates

We reserve the right to modify this Return Policy at any time. Changes will be effective immediately upon posting on our website. Your continued use of our services after changes indicates acceptance of the modified policy.